![]() ![]() Install software that can open such a file format.Get the sender to resend the file as an attachment in a format that your computer system can access.For instance, if you have not installed an app such as Adobe Photoshop, you cannot open a received. ![]() ![]() In other words, it could be that your system does not have the software necessary for opening the file format. The first major reason why you may not be able to open an attachment in outlook is that the file is in a format that your computer cannot recognize.
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